Actionable Skills

We deliver customised online, and in-person training to suit your goals, timeframes and learning style.

Whether training one-to-one or groups, we help you gain knowledge and master practical tools and concepts without overwhelm —just clear, actionable skills that make sense and can be used immediately.

Business planning training

We commence our journey with a free 45- minute session aiming to clarify your expectations, ensure we are a fit for each other and provide you with suggested training path in line with your goals, timeframe, budget and expectations.

  • Purpose:

    Focus your business journey with clarity and confidence. Assess growth opportunities and challenges, while aligning your personal leadership goals with your business vision. Leave with a clear roadmap created by you, that integrates what matters most to you as a leader with what your business needs to thrive.

    What you'll learn:

    • Conduct a deep dive analysis of the key growth opportunity/s or challenge/s facing your business

    • Identify what success looks like for your unique business and industry

    • Set authentic personal growth goals, as a leader and for the business

    • Create SMART goals and business objectives

    • Develop a goal hierarchy system to prioritize competing demands

    • Build accountability structures to track progress and maintain momentum

    Duration: 6 hours
    Investment: $185 +GST per hour

  • Purpose:

    Discover the hidden insights that drive smart business decisions. We guide you through a thorough S.W.O.T. analysis and a further powerful cross-analysis technique that reveal strategic opportunities you might be missing. Unlock powerful insights about your business position and unique sustainable competitive advantage.

    What you’ll learn:

    • Distinguish between internal factors (controllable) and external factors (environmental)

    • Consider quantitative and qualitative data to support SWOT findings

    • Identify and prioritize strengths that create sustainable competitive advantage

    • Recognize weaknesses that pose genuine threats to business performance

    • Assess external trends and opportunities

    • Evaluate threats through risk assessment and scenario planning methods

    • Create actionable strategies using SWOT matrix cross-analysis (SO, WO, ST, WT strategies)

    • Develop measurable KPIs to monitor identified factors over time

    Duration: 6 hours

    Investment: $185 +GST per hour

  • Purpose: Cut through market noise and discover what truly sets your business apart. We guide you through a systematic process to define your unique competitive advantage, by clarifying your business model, analyzing your competition, and leveraging strategic insights. Leave with clarity to assist you to defend and strengthen your market position.

    What you’ll learn

    • Define your current unique value proposition

    • Map how you deliver and capture value capture mechanisms (how you make money) against market opportunities

    • Conduct systematic competitive analysis to identify market gaps and positioning opportunities

    • Apply SWOT insights to strengthen competitive positioning

    • Synthesize business model components into sustainable competitive advantages

    • Develop a list of potential defensive strategies to protect your competitive position

    • Create a compelling competitive advantage statement

    • Design metrics to monitor competitive position over time

    • Identify opportunities to evolve your competitive advantage as markets change

    Duration: 8 -12 hours

    Investment: $185 + GST per hour

  • Purpose:

    Transform growth opportunities into reality. We guide you through proven frameworks to evaluate and select the right growth plan for your unique business situation. Discover how industry dynamics and your strategic position determine the best growth pathways. This training culminates in you having formulated a clear, actionable growth strategy that maximizes opportunities while minimizing risk.

    What you’ll learn:

    • Growth Strategy Frameworks: Ansoff Matrix, Porter's strategies, and growth pathway analysis

    • Market & Industry Assessment: Industry attractiveness, competitive dynamics, and market sizing related to your business

    • Strategic Fit Analysis: Matching growth options to your business capabilities and specific market position

    • Roadmap development, resource planning, risk and success outcome mapping.

    Duration: 12-18 hours

    Investment: $185 + GST per hour

Contact us to book

Marketing strategy training

We commence our journey with a free 45- minute session aiming to clarify your expectations, ensure we are a fit for each other and provide you with suggested training path in line with your goals, timeframe, budget and expectations

  • Purpose:

    Create your own marketing plan that drives measurable business growth. We guide you through the essential components of effective marketing planning, from market analysis to tactical execution using the marketing mix. Learn to build a strategic marketing roadmap that aligns with your business goals, model, vision, targets the right customers, and delivers consistent results within your budget.

    What you’ll learn:

    • Define clear marketing objectives that align with overall business culture & strategy

    • Identify and profile target market segments

    • Develop compelling positioning statements and unique selling propositions

    • Apply the 7Ps framework (Product, Price, Place, Promotion, People, Process, Physical Evidence)

    • Design integrated marketing campaigns across multiple channels

    • Set realistic marketing budgets and allocate resources effectively

    • Create marketing calendars and implementation timelines

    • Develop key performance indicators (KPIs) and measurement frameworks

    • Write clear, actionable marketing strategies and tactical plans

    Duration: 10-16 hours

    Investment: $185 + GST per hour

  • Purpose:

    Turn customer insights into delivery of profitable products and services. We guide you through affordable, practical market research methods. We particularly consider focus groups to uncover real customer needs and market opportunities. Learn to analyse findings systematically and translate insights into innovative products and services that customers actually want and will pay for.

    What you’ll learn:

    • How to clearly define your overall research question.

    • Design cost-effective market research appropriate for small to medium businesses

    • Overview of how to plan, recruit, and facilitate productive focus group sessions

    • Keys to consider when designing survey instruments and interview guides for customer research

    • Review systematic analysis techniques to interpret qualitative and quantitative research data

    • Discuss patterns, themes, and actionable insights from customer feedback

    • How to translate market research findings into product/service development opportunities

    • Evaluate market viability of new product/service concepts using research data

    • Create customer personas based on research insights to guide development decisions

    • Design feedback loops for continuous product/service improvement

    Duration: 5-10 hours

    Investment: $185 + GST per hour

  • Purpose:

    Transform customer interactions into lasting relationships. We guide you through proven frameworks for creating, maintaining, and enhancing strong client relationships that drive repeat business and referrals. Learn to map critical customer touchpoints, implement relationship marketing strategies, and calculate the true value of your clients to make smarter business decisions and maximize customer lifetime value.

    What you’ll learn:

    • Conduct moment-of-truth mapping to identify critical customer interaction points

    • Apply relationship marketing fundamentals to build long-term customer loyalty

    • Calculate customer lifetime value (CLV) and use it for strategic decision-making

    • Develop customer segmentation strategies based on value and relationship potential

    • Work through how to create personalized communication strategies for different client segments

    • Design customer journey maps that highlight relationship-building opportunities

    • Implement feedback systems to continuously improve client relationships

    • Build stakeholder relationship matrices for broader business network management

    • Develop client retention strategies that reduce churn and increase repeat business

    • Create referral systems that leverage satisfied clients for business growth

    • Design service recovery processes that turn problems into relationship strengtheners

    • Establish key relationship metrics and monitoring systems

    • Train teams in relationship management best practices and customer service excellence

    Duration: 10-14 hours

    Investment: $185 + GST per person

Contact us to book

Leadership Training

We commence our journey with a free 45- minute session aiming to clarify your expectations, ensure we are a fit for each other and provide you with suggested training path in line with your goals, timeframe, budget and expectations

  • Purpose:

    Unlock the transformative power of storytelling and metaphor communication to become a more influential, inspiring leader. We guide you through proven techniques that help you communicate complex ideas with clarity, motivate teams through compelling narratives, and use metaphors to reframe challenges into opportunities. Leave with a toolkit of stories and metaphors that are authentic and amplify your leadership impact and create deeper connections with your team and stakeholders.

    What you’ll learn:

    • Anchor in your business and possible personal origin stories.

    • Craft compelling leadership stories that inspire action and build trust

    • Use personal and organizational narratives to communicate vision and values effectively

    • Apply metaphorical thinking to reframe problems and unlock creative solutions

    • Develop a library of go-to stories for common leadership situations (change, challenge, success, failure)

    • Develop authentic personal leadership stories that demonstrate vulnerability and growth

    • Metaphorical Thinking: Using metaphors for problem-solving, strategy communication, and culture building

    Duration: 8 hours

    Investment: $185 + GST per hour

  • Purpose:

    Enhance your leadership effectiveness through proven mindfulness practices that integrate seamlessly with business results. We guide you through leadership practices to develop real-time self-awareness, inspire others through integrity, and bring out the best in your team. Use practical tools to lead from a space of true authenticity.

    What you’ll learn:

    • Mindful Leadership Foundation: Self-awareness, values-based leadership, and the neuroscience of mindful leadership

    • Develop your own personal mindful leadership plan

    • Leading others through presence, authenticity, and meaningful connection

    • Integration & Sustainability: Building mindful leadership habits into your business culture

    Duration: 4-6 hours

    Investment: $185 plus GST per hour

Contact us to book